My Orders

How can I resolve unverified cancel order?

A quick step by step guide to resolve unverified cancel order.

Unverified cancel orders- Orders that were packed before being cancelled and need to be unpacked and approved to be added back to the physical stock.

To resolve unverified cancel order -

1. Login to SelluSeller and go to 'Orders' tab

2. Click on 'Unverified cancel Orders'


3. You will see the list of unverified cancel orders, click on 'Allocate Stock' for respective orders


4. Enter the usable or unusable quantity. Then click on 'Add'

Note: This quantity should match with order quantity.


5. Respective order will get cancelled and quantity will get updated for respective SKU.

Hope this answers your question.

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