My Orders

How can I resolve unverified cancel order?

A quick step by step guide to resolve unverified cancel order.

Unverified cancel orders- Orders that were packed before being cancelled and need to be unpacked and approved to be added back to the physical stock.

To resolve unverified cancel order -

1. Login to SelluSeller and go to 'Orders' tab

2. Click on 'Unverified cancel Orders'

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3. You will see the list of unverified cancel orders, click on 'Allocate Stock' for respective orders

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4. Enter the usable or unusable quantity. Then click on 'Add'

Note: This quantity should match with order quantity.

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5. Respective order will get cancelled and quantity will get updated for respective SKU.

Hope this answers your question.

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