My Orders

I cannot find an order for Qoo10 in Orders tab. What should I do?

A quick guide to find an order for Qoo10.

To search for a Qoo10 order in 'Orders' Tab, you need to search for it by its Cart Number and not by its order number. 
Your cart number will be available in your Qoo10 account, besides the order number.

Hope this answers your question.
Try it out now.