1. HTML/Design content is not allowed in any of the fields while listing/updating any product from SelluSeller to Amazon.
2. Amazon Marketplace API do not provide syncing of all product details from Amazon to SelluSeller, hence only primary fields such as Product name, Title, Price, Stock etc will be synced for products. You will have to update the relevant information in SelluSeller for the synced products.
3. Product listing/update/deletion will take around 15-30 minutes to reflect on Amazon Seller Central. This is also mentioned on Amazon MWS when you list/update/delete any particular product.
4. In the case of group products synced from Amazon to SelluSeller , the master product will not be deleted from SelluSeller after deleting the variants from SelluSeller and marketplace. Group products that are created and listed from SelluSeller, can be deleted along with variants.
5. Only one product image will be synced from Amazon to SelluSeller due to API limitation.
6. You can update/add an image of the products only if you are the owner of that particular product’s Amazon Standard Identification Number (ASIN).
There are 2 types of orders on Amazon which are as below:
● AFN (Amazon Fulfilled Network)
○ FBA (Fulfillment by Amazon)
● MFN (Merchant Fulfilled Network)
○ ATS (Amazon Transport Services)
Now, under AFN,
i) FBA orders are fully processed by amazon fulfillment centers and you are not required to do anything as everything is by Amazon.
ii) Flex is a facility provided by Amazon to big brand sellers to store their inventory at the both ends, in sellers own warehouse and in Amazon warehouses too. This requires separate integration and you need to contact Account Manager or Support Team for more information.
Orders of both above types are not tracked in SelluSeller.
i) ATS, that refers to easy ship orders, is available only in India. Amazon has launched new Easy ship APIs for India that currently cannot be handled in SelluSeller.
ii) Pure means orders completely fulfilled by sellers such as yourself. These orders are automatically fetched in SelluSeller. You can only update the order status till packed state as there is no option to update the orders to complete state on Amazon.
If you wish to enable self service option for adding tracking numbers manually, get in touch with us at help@SelluSeller.com or simply fire up the live chat.
Hope this answers your question!